The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Services
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's buffet
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
31-34 Queens Gate,
London,
United Kingdom,
SW7 5JA,
Greater London
Map view
street view
31-34 Queens Gate,
London,
United Kingdom,
SW7 5JA,
Greater London
City landmarks
Park
Hyde Park
1.9
km
Museum
Victoria and Albert Museum
840 m
Garden
Buckingham Palace
2.6
km
87-135 Brompton Rd
Harrods
1.3
km
Palace
Kensington Palace
1.7
km
Park
Kensington Gardens
1.1
km
Event hall
Royal Albert Hall
640 m
Westminster Bridge Road Riverside Building
Coca-Cola London Eye
4.2
km
Museum
Design Museum
1.8
km
Monument
The Albert Memorial
610 m
Museum
The British Museum
4.4
km
Marylebone Rd
Madame Tussauds London
3.2
km
Museum
Apsley House
2.0
km
Park
Holland Park
1.7
km
Museum
18 Stafford Terrace
1.2
km
Store
Kensington High Street
1.3
km
LondonEngland
Kensington Square
1.1
km
Fountain
Princess Diana Memorial Fountain
1.3
km
Museum
Leighton House Museum
2.1
km
Monument
Peter Pan Statue
1.2
km
1 Apsley Way Piccadilly
Wellington Arch
2.1
km
Kensington Gardens
Elfin Oak
1.3
km
Oxford Street
Oxford Street
3.1
km
LondonEngland
Knightsbridge
1.5
km
Museum
National Army Museum
2.3
km
Old Brompton Road
South Kensington
1.4
km
Stadium
Stamford Bridge
2.7
km
The Old Police House Hyde Park Hyde Park
The Serpentine
2.0
km
Nearby
Museum
Science Museum
520 m
Museum
Natural History Museum
370 m
Restaurants
The Queen's Arms
170 m
30 Queen's Gate Mews Kensington
The Diner
280 m
Exhibition Road Science Museum
Coco Momo
380 m
25 Gloucester Road Kensington
Memories of India Kensington
390 m
18 Gloucester Road Kensington
Gloucester Arms
340 m
34 Gloucester Road South Kesington
Il Borgo
360 m
13 Gloucester Road
MK Bar and Grill
360 m
29-35 Gloucester Road
Khobkhun Thai Cuisine
370 m
9A Gloucester Road
Mediterranean Kitchen
340 m
Unit 25 Gloucester Arcade 128 Gloucester Road South Kensington
Jakobs
390 m
20 Gloucester Road
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
friendly staff
great location
small rooms
dark dining room
7.6/10
Very good
Rooms
7.6
Location
8.2
Service
8.6
Dining
6.9
Guest reviews
7.6/10
based on 9 reviews
4/5
based on 1473 reviews
8.7
8.7/10 based on 2816 reviews
#190 of 1,205 hotels in London based on Tripadvisor
Cyril
United Kingdom,
May
2024
8.0/10
I stayed at the hotel which had a nice view over the mewses, but the room was a bit on the small side for what we paid. The service, especially from Operations Manager Shane, was outstanding and very helpful. The location was convenient for walking to places like the museum of natural history and the Royal Albert Hall. The dining experience was good, but the dining room was relatively dark. Overall, a comfortable stay with some room for improvements.
Rooms
7.0
The room was right opposite the lift, which wasn't great for privacy, but the noise was minimal. The design was poor as we had to keep our daughter's door locked. The view over the mewses was nice.
Service
9.0
The staff were very pleasant and accommodating, especially with rooms being swapped around in our wedding party. They were incredibly helpful and service-minded, both at reception and in the bar/restaurants.
Location
8.0
The hotel was very convenient for walking, especially to the museum of natural history and all transportation. It was also amazing for the Royal Albert Hall and Hyde Park.
Dining
8.0
The dining experience was very good, although the dining room was relatively dark, which affected the overall dining experience. The fresh squeezed orange juice was a pleasant surprise.
Facilities
The hotel offered tours/ticket assistance and had a good selection of local cold cuts. The dining experience, though slightly dark, was pleasant.
friendly staff
small rooms
Tim
United States,
April
2024
7.4/10
My stay at the hotel was a mixed experience. The rooms were very comfortable but not as spacious as expected, with a slight smoke smell. The service was superb, especially with the warm welcome for my fiancé's birthday. The location was excellent for our plans, but the dining options were a bit lacking in variety.
Rooms
7.0
The rooms were comfortable, but smaller than anticipated. It would be great to have a full-length mirror outside the bathroom.
Service
9.0
The service was top-notch, from the warm welcome to the helpful assistance throughout our stay.
Location
8.0
The hotel's location was just what we needed, with easy access to public transportation and the venues we wanted to visit.
Dining
6.0
The dining options were a bit limited in choice, but the staff did take good care of us during our meals.
Facilities
7.0
The hotel offered all the necessary facilities, though nothing particularly outstanding was noted.
Bradley
United Kingdom,
February
2024
6.6/10
My stay at the hotel was a mix of positives and negatives. The room I initially received was extremely small, but after being upgraded to an executive room, it was beautifully appointed. The service from the staff was a bit inconsistent, with some being overly friendly and helpful, while others seemed distant and unaccommodating. The location was ideal for my visit to the Royal Albert Hall, but the dining experience left much to be desired with limited options.
Rooms
7.0
The room was initially very small, but the executive room I was moved to was beautifully appointed.
Service
6.0
The staff had a mix of friendly and unfriendly encounters, making the service slightly inconsistent.
Location
8.0
The hotel's location was perfect for my visit to the Royal Albert Hall.
Dining
5.0
The dining experience had limited options, which was a bit disappointing.
Facilities
7.0
The hotel offered standard facilities with no notable positives or negatives.
Herbert
United Kingdom,
December
2023
7.8/10
My stay at the hotel was a mix of positives and negatives. The rooms were small for twin sharing but impressively refurbished, sparkling clean, and offered a comfortable bed. Housekeeping entering early was a bit off-putting, though.
Rooms
8.0
The rooms were recently refurbished, sparkling clean, and had a comfortable bed.
Service
9.0
The staff was lovely and very helpful during our stay, making up for the room entry inconvenience.
Location
8.0
The location was fabulous for easy access to nearby attractions like The Royal Albert Hall, making up for the small lobby and reception area.
Dining
7.0
The dining was good with a wide selection, but the extra charges made it overpriced for what it offered.
Facilities
7.0
The hotel had good facilities, although some aspects seemed overpriced.
James
United Kingdom,
November
2023
8.4/10
I had a wonderful stay at the hotel. The rooms were comfortable, quiet, and had convenient amenities like a refrigerator, although the washbags on the floor were a bit of an issue. The service was excellent, with staff always available to assist in a friendly and professional manner. The location was superb, close to Hyde Park, tube stations, and other attractions. Dining options were varied, and the breakfast was satisfying. Overall, a great value for money.
Rooms
8.0
My room was comfortable and featured a refrigerator, making it convenient for storing snacks and drinks. It was also pleasantly light and quiet, ensuring a peaceful stay. However, I did notice washbags left on the floor, which was a bit untidy.
Service
9.0
The service at the hotel was exceptional. The staff was always available to help with any inquiries and did so in a pleasant and professional manner. They were extremely helpful and made my stay even more enjoyable.
Location
10.0
The hotel's location was superb, just a few hundred meters from Hyde Park and within easy walking distance of tube stations. It's a friendly hotel situated in a quiet neighborhood, making it an ideal base for exploring the city.
Dining
7.0
I found the dining experience to be satisfying, with a good choice of freshly squeezed orange juice, coffee, pastries, and a variety of cooked and cold options. The breakfast selection was excellent, although the additional cost for some items was a bit of a downside.
Facilities
8.0
The hotel offers a range of facilities to make the stay comfortable and convenient. From room service to tours/ticket assistance, everything was well-organized and easily accessible.
Samuel
United States,
October
2023
8.2/10
My stay at the hotel was fantastic! The rooms were large, beautifully appointed, with high ceilings and a great bed, making me look forward to coming back with the family later in March. The only downside was that my room was sandwiched between two elevators on the first floor, which was a bit inconvenient. Despite this, the hotel was overpriced for no more than a basic hotel room.
Rooms
8.0
The room was large and beautifully appointed, with high ceilings and a great bed.
Service
9.0
The service was excellent, especially the concierge who was always up to the high standards set by the employees. They were helpful and friendly, even going the extra mile to help us with bags for our 5.30 am departure.
Location
9.0
The hotel's location was good for a meeting and in a lovely area. It exceeded my expectations, especially as my wife has never been to London before. I earned bonus points as her husband for finding a room with three lovely pubs, cafes, and restaurants in the vicinity at a reasonable price for the central location.
Dining
7.0
The dining experience was mainly good quality with lots of choices; Overall, good menu options were provided, but it was not exceptional on this occasion.
Facilities
8.0
The facilities were good overall, providing a comfortable stay.
Hugh
United Kingdom,
August
2023
7.6/10
The hotel is incredibly well-located, just a short stroll from Hyde Park, Kensington Palace, and the Royal Albert Hall, making it a great spot for exploring the area. The rooms, while facing the bustling Queen's Road, offer a nice view but tend to be noisy due to street-level placement and single-glazed windows. The service was exceptional, with staff going above and beyond to assist, though a minor issue with the water was not fully resolved. The dining experience was pleasant with various choices, but some additional costs were unexpected. Overall, it's a convenient place to stay, especially for visits to the Royal Albert Hall and nearby attractions.
Rooms
6.0
The rooms were quite noisy due to the street-level location and single-glazed windows, but they offered a nice view. The size was smaller than expected.
Service
9.0
The staff were extremely friendly and helpful, making my stay enjoyable. They even helped make my Mum's birthday special with thoughtful gestures.
Location
9.0
The hotel's location is superb, just a few minutes' walk from the Royal Albert Hall and close to Hyde Park and the National History Museum, providing easy access to key attractions.
Dining
7.0
The dining experience was generally positive with a range of choices, but there were unexpected additional costs, slightly impacting the value for money.
Facilities
7.0
Paul
United States,
July
2023
8.2/10
I had a wonderful stay at the hotel! The rooms were lovely and clean, the staff was friendly, and the location was perfect for exploring. However, the room's layout was a bit tight, and the price for a one-night stay felt a little high. The hotel is a great choice overall.
Rooms
8.0
My room was lovely and clean, and the staff was very friendly. The only downside was the narrow space between the end of the bed and the TV on the wall.
Service
9.0
The service was exceptional, with the staff going the extra mile to make my stay comfortable. They were obliging, courteous, and friendly.
Location
7.0
The location couldn't have been better! Close to Kensington Palace, Hyde Park, and nice restaurants. However, the price paid for a one-night stay felt a bit high for what was offered.
Dining
8.0
The freshly squeezed orange juice and pastries were delicious!
Facilities
9.0
The hotel offered great facilities and services, including room service, laundry, and tours/ticket assistance.
Terence
United Kingdom,
April
2023
7.8/10
The hotel rooms, though not very big, were exceptionally clean, well-appointed, and had everything needed including an iron and ironing board, drink-making facilities, and toiletries. The small but charming front of the hotel was spacious and very clean. The service was extra friendly and helpful, especially Dani at Checkout, and the staff were overall very friendly despite a chaotic check-in. The location was great for the Royal Albert Hall and parks but could be more inviting. The dining experience offered a good variety of breakfast dishes but lacked flexibility for smaller appetites. Overall, a fantastic spot with clean and comfy rooms and friendly staff, though improvements could be made in some areas.
Rooms
9.0
The rooms were small but charming, exceptionally clean, and well-appointed.
Service
8.0
The service was extra friendly and helpful, especially Dani at Checkout.
Location
7.0
The location was great for the Royal Albert Hall and parks but could be more inviting.
Dining
7.0
The dining experience offered a good variety of breakfast dishes but lacked flexibility for smaller appetites.
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